Accessibility Statement

Effective Date: October 8, 2026
Last Updated: October 8, 2026

Company Name: USTX Traders Inc
Doing Business As (DBA): Pinacle Marketing

At USTX Traders Inc, doing business as Pinacle Marketing ("Pinacle Marketing," "Company," "we," "us," or "our"), we are committed to providing an inclusive, accessible, and user-friendly digital experience for all individuals, including people with disabilities.

We believe everyone should have equal opportunities to access information, explore our services, communicate with our representatives, and use our website effectively, regardless of their abilities or the technology they use.

Our goal is to identify and reduce accessibility barriers and continually improve the usability of our website and digital services.

1. Our Commitment to Accessibility
Pinacle Marketing strives to ensure that our website, online content, digital communications, and customer-facing features are accessible to the broadest possible audience.
We recognize the importance of digital accessibility and are committed to making reasonable efforts to accommodate visitors with various accessibility needs, including individuals with:

Visual impairments, including blindness, low vision, and color vision deficiencies.
Hearing impairments, including deafness and partial hearing loss.
Mobility limitations that affect the ability to use a mouse, keyboard, or touchscreen.
Cognitive, learning, and neurological disabilities.
Speech and communication disabilities.
Temporary disabilities or situational limitations.
Disabilities requiring assistive technologies or alternative methods of accessing digital information.

Our accessibility approach focuses on providing a website that is perceivable, operable, understandable, and robust.

2. Accessibility Standards and Guidelines
Pinacle Marketing uses the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C), as a reference for our website accessibility improvement efforts.
These internationally recognized guidelines provide recommendations for making digital content more accessible to individuals with disabilities.
We also recognize the importance of applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA), where applicable.

Our accessibility efforts are guided by four core principles:
Perceivable: Information and website components should be presented in ways that users can perceive, including through alternative text, appropriate contrast, and accessible content structures.
Operable: Website navigation, forms, links, and interactive components should be usable through different input methods, including keyboard navigation.

Understandable: Website information and user interfaces should be clear, readable, consistent, and predictable.
Robust: Website content should be designed to work with a range of browsers, devices, and assistive technologies.
We recognize that accessibility is an ongoing process. Reference to WCAG standards does not constitute a certification or guarantee that every page or feature currently conforms to all WCAG 2.2 Level AA success criteria.

3. Website Accessibility Features and Design Practices
As part of our commitment to improving accessibility, we aim to incorporate the following practices throughout our website.
A. Keyboard Navigation
We strive to make important website features accessible to visitors who navigate using a keyboard rather than a mouse.
This includes supporting access to navigation menus, buttons, links, forms, and other interactive elements through appropriate keyboard controls.
We also aim to maintain visible keyboard focus indicators to help visitors identify their current position on the page.
B. Screen Reader Compatibility
We aim to structure website content so that assistive technologies, including screen readers, can interpret and communicate information effectively.
Our accessibility objectives include:

Using descriptive page titles and headings.
Organizing content in a logical reading order.
Providing meaningful labels for form fields and interactive elements.
Adding appropriate alternative text to informative images.
Using descriptive links and buttons.
Supporting semantic page structures when technically feasible.

C. Alternative Text for Images
We strive to provide meaningful alternative text for images that convey important information.
Decorative images and visual elements should be implemented in ways that minimize unnecessary announcements by screen readers.
D. Text Readability and Color Contrast
We aim to present website content using readable typography, sufficient spacing, and appropriate contrast between text and background colors.
Our design objectives include:

Clear and legible fonts.
Consistent heading structures.
Readable paragraph spacing.
Adequate contrast for important text and interface elements.
Avoiding reliance on color alone to communicate essential information.

E. Responsive and Mobile-Friendly Design
We strive to make our website accessible across a range of screen sizes and devices, including desktop computers, laptops, tablets, and smartphones.
We aim to support different screen orientations, text resizing, and browser zoom settings without unnecessarily limiting access to essential information.
F. Accessible Forms and Interactive Features
Our website may include contact forms, quote requests, service inquiries, and other interactive features.
We aim to make these features easier to use by providing:

Clear field labels and instructions.
Identification of required fields.
Understandable error messages.
Logical navigation between fields.
Accessible buttons and submission controls.
Clear confirmation messages after successful submissions.

G. Multimedia and Animated Content
Where applicable, we aim to provide accessible alternatives for important multimedia content.
These may include captions for prerecorded videos, transcripts for audio-based information, or text alternatives for essential visual information.
We also aim to avoid unnecessary flashing effects and consider user preferences for reduced motion when implementing animations.

4. Accessibility of Our Services
Pinacle Marketing provides information and assistance relating to services that may include:

Residential and business internet connectivity.
Internet service provider options and availability inquiries.
Life insurance and related insurance solutions.
Motor vehicle insurance.
Digital marketing and advertising.
Customer acquisition and lead generation.
Event marketing and community outreach.

We recognize that individuals may have different accessibility needs when reviewing service information, submitting inquiries, or communicating with our representatives.
If you experience difficulty accessing information about any of our services through our website, please contact us using the information provided below.
We will make reasonable efforts to provide the requested information or assistance through an appropriate alternative communication method.

5. Compatibility With Assistive Technologies
Our website is intended to be usable across commonly available modern browsers and devices.
We strive to support compatibility with assistive technologies that may include:

Screen readers such as NVDA, JAWS, and VoiceOver.
Screen magnification tools.
Keyboard-only navigation.
Voice recognition and voice-control software.
Browser accessibility settings.
Mobile accessibility features.

However, actual compatibility may vary depending on the visitor's device, operating system, browser, assistive technology, and the particular website feature being accessed.
We encourage visitors to use updated browsers and assistive technologies when practical.

6. Third-Party Websites and Services
Our website may contain links to or integrations with third-party platforms, including internet service providers, insurance companies, marketing platforms, embedded forms, maps, videos, and other external services.
These external platforms may be operated and maintained independently of Pinacle Marketing.
Although we encourage accessible digital experiences, we may not have full control over the accessibility features, design, content, or technical functionality of third-party websites and applications.
If you encounter accessibility difficulties with a third-party feature accessed through our website, we encourage you to contact us. Where reasonably possible, we will help identify an alternative way to obtain relevant information or contact the appropriate service provider.

7. Ongoing Accessibility Improvements
Accessibility is an ongoing responsibility, and we are committed to reviewing and improving our website as technology, design practices, and accessibility expectations evolve.
Our improvement efforts may include:

Reviewing website navigation and page structures.
Improving text contrast and readability.
Updating alternative text for meaningful images.
Reviewing form labels and instructions.
Addressing identified keyboard-navigation barriers.
Evaluating newly added website features.
Considering accessibility when selecting third-party tools.
Reviewing customer accessibility feedback.
Correcting identified accessibility issues where reasonably feasible.

We understand that achieving and maintaining accessibility may require ongoing updates and adjustments.

8. Known Limitations
Despite our efforts to improve accessibility, some pages, content, or website features may not yet be fully accessible to every visitor.
Potential limitations may include third-party embedded tools, certain interactive components, legacy content, documents, or features that have not undergone comprehensive accessibility testing.
We do not represent that every part of the website is currently free of accessibility barriers.
If you encounter an accessibility issue, we encourage you to notify us so that we can evaluate the concern and consider an appropriate solution.

9. Accessibility Assistance and Alternative Communication
If you are unable to access particular website content, complete an online form, or use a digital feature because of an accessibility barrier, you may request assistance from our team.
Depending on the nature of your inquiry and available resources, we may be able to assist through:

Telephone communication.
Email correspondence.
Providing information in a more accessible text format.
Explaining service information through an alternative communication method.
Assisting with general service inquiries through an accessible channel.

We will make reasonable efforts to address accessibility-related requests in an appropriate manner.

10. Reporting Accessibility Issues
We welcome feedback from visitors about the accessibility and usability of our website.
If you encounter an accessibility barrier, experience difficulty using a feature, or have suggestions for improvement, please contact us.
To help us understand the issue, you may provide:

The website page or URL where the problem occurred.
A brief description of the accessibility difficulty.
The device, browser, or assistive technology being used, if you are comfortable sharing that information.
Any suggested improvement or accommodation that would help you access the information.

You are not required to disclose a medical diagnosis or other sensitive personal information to report an accessibility concern.
We will review accessibility feedback and make reasonable efforts to address identified issues based on their nature, impact, and technical feasibility.

11. Feedback and Response Process
Pinacle Marketing values accessibility feedback and considers it an important part of improving the website experience.
When an accessibility concern is brought to our attention, our general approach is to:

Review the reported issue.
Identify the affected website content or functionality.
Evaluate available corrective measures or alternatives.
Consider the impact on visitors.
Implement reasonable improvements where feasible.
Provide follow-up information when appropriate.

The time required to address an issue may vary depending on its complexity, the technology involved, and whether assistance from a third-party provider is necessary.
We strive to handle accessibility-related inquiries professionally and respectfully.

12. Accessibility and Non-Discrimination
Pinacle Marketing is committed to treating individuals with dignity, respect, and professionalism.
We believe that individuals with disabilities should have meaningful opportunities to access information about our services and communicate with our business.
We aim to provide an inclusive online environment and make reasonable efforts to remove barriers that interfere with access to our website and customer service channels.

13. Updates to This Accessibility Statement
We may periodically review and update this Accessibility Statement to reflect changes in our website, accessibility practices, technology, or applicable legal requirements.
Any revisions will be published on this page, along with an updated "Last Updated" date.
We encourage visitors to review this statement periodically.

14. Contact Information
If you have questions, accessibility concerns, feedback, or requests for assistance, please contact:
USTX Traders Inc
DBA: Pinacle Marketing
Mailing Address:
9950 Westpark Dr, Suite 410
Houston, TX 77063
United States
Phone: +1 (800) 488-8014
Email: contact@ustxtraders.com

Subject for Accessibility Inquiries:
Website Accessibility Assistance
We appreciate your feedback and are committed to continually improving the accessibility and usability of our website.

Accessibility Statement

Visual impairments, including blindness, low vision, and color vision deficiencies.

Hearing impairments, including deafness and partial hearing loss.

Mobility limitations that affect the ability to use a mouse, keyboard, or touchscreen.

Cognitive, learning, and neurological disabilities.

Speech and communication disabilities.

Temporary disabilities or situational limitations.

Disabilities requiring assistive technologies or alternative methods of accessing digital information.

Using descriptive page titles and headings.

Organizing content in a logical reading order.

Providing meaningful labels for form fields and interactive elements.

Adding appropriate alternative text to informative images.

Using descriptive links and buttons.

Supporting semantic page structures when technically feasible.

Clear and legible fonts.

Consistent heading structures.

Readable paragraph spacing.

Adequate contrast for important text and interface elements.

Avoiding reliance on color alone to communicate essential information.

Clear field labels and instructions.

Identification of required fields.

Understandable error messages.

Logical navigation between fields.

Accessible buttons and submission controls.

Clear confirmation messages after successful submissions.

Residential and business internet connectivity.

Internet service provider options and availability inquiries.

Life insurance and related insurance solutions.

Motor vehicle insurance.

Digital marketing and advertising.

Customer acquisition and lead generation.

Event marketing and community outreach.

Screen readers such as NVDA, JAWS, and VoiceOver.

Screen magnification tools.

Keyboard-only navigation.

Voice recognition and voice-control software.

Browser accessibility settings.

Mobile accessibility features.

Reviewing website navigation and page structures.

Improving text contrast and readability.

Updating alternative text for meaningful images.

Reviewing form labels and instructions.

Addressing identified keyboard-navigation barriers.

Evaluating newly added website features.

Considering accessibility when selecting third-party tools.

Reviewing customer accessibility feedback.

Correcting identified accessibility issues where reasonably feasible.

Telephone communication.

Email correspondence.

Providing information in a more accessible text format.

Explaining service information through an alternative communication method.

Assisting with general service inquiries through an accessible channel.

The website page or URL where the problem occurred.

A brief description of the accessibility difficulty.

The device, browser, or assistive technology being used, if you are comfortable sharing that information.

Any suggested improvement or accommodation that would help you access the information.

Review the reported issue.

Identify the affected website content or functionality.

Evaluate available corrective measures or alternatives.

Consider the impact on visitors.

Implement reasonable improvements where feasible.

Provide follow-up information when appropriate.