Privacy Policy

Effective Date: October 8, 2026
Last Updated: October 8, 2026

Legal Company Name: USTX Traders Inc
Doing Business As (DBA): Pinacle Marketing

1. Introduction

Welcome to Pinacle Marketing, a brand operated by USTX Traders Inc ("Pinacle Marketing," "Company," "we," "us," or "our").

At Pinacle Marketing, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, process, disclose, store, and safeguard personal information when you visit our website, submit an inquiry, request information about our services, communicate with our representatives, or otherwise interact with our business.

Our services may include internet connectivity solutions, insurance-related inquiries, digital marketing, lead generation, and customer acquisition services.

We believe transparency is essential to building trust. This Privacy Policy is intended to help you understand what information we collect, why we collect it, how it may be used, and the choices available to you.

By using our website or voluntarily providing personal information, you acknowledge the practices described in this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent separately.

2. Company Information

This Privacy Policy applies to the website and applicable online services operated by:

USTX Traders Inc
DBA: Pinacle Marketing

Business Address:
9950 Westpark Dr, Suite 410
Houston, TX 77063
United States

Telephone: +1 (800) 488-8014

Email: contact@ustxtraders.com

For questions about this Privacy Policy or our handling of personal information, please contact us using the information above.

3. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

3.1 Personal Information You Provide

When you complete a contact form, request a quote, inquire about a service, or communicate with us, we may collect:

First and last name
Email address
Telephone or mobile number
Residential or business address
City, state, and ZIP code
Business or organization name
Service preferences
Preferred contact method
Information provided in inquiry forms
Messages and correspondence
Appointment or callback requests

We collect information that is reasonably relevant to responding to your inquiry, providing requested assistance, or facilitating services.

3.2 Internet Service Inquiry Information

When you request assistance with internet connectivity, we may collect:

Service address
Apartment, suite, or unit number
ZIP code
Preferred internet provider
Residential or business service requirements
General connectivity preferences
Availability inquiry details
Requested installation or service information

This information may be used to determine which service providers could serve your location and to assist with available internet options.

Availability checks and service applications may require additional information from the applicable internet service provider.

3.3 Insurance Inquiry Information

When you request information about insurance services, we may collect:

Name and contact information
State of residence
Type of insurance requested
General coverage interests
Preferred communication method
Information voluntarily supplied about your insurance needs

Depending on the product and application process, licensed insurance professionals or insurance carriers may separately request additional information necessary for quoting, eligibility, underwriting, or enrollment.

Please do not submit Social Security numbers, financial account information, detailed medical records, or other highly sensitive information through our general website contact forms.

If sensitive information is required for a particular insurance transaction, it should be collected through an appropriately secured and authorized process.

3.4 Marketing and Business Inquiry Information

When businesses inquire about our marketing services, we may collect:

Business name
Business contact information
Company website
Industry or service category
Advertising interests
Desired marketing services
General campaign objectives
Budget information voluntarily provided
Other relevant business inquiry details

We use this information to understand business needs and respond to service inquiries.

3.5 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website platform or configured third-party tools.

Depending on the technologies enabled, this information may include:

Internet Protocol (IP) address
Browser type and version
Device type
Operating system
Pages visited
Referring website
Approximate geographic location derived from IP address
Date and time of website visits
Website navigation patterns
Device identifiers
Cookie identifiers
General interaction and performance information

This information may be used to maintain website functionality, evaluate performance, identify technical issues, understand website usage, and support security or analytics activities.

4. How We Collect Information

We may collect information through several channels.

A. Website Forms

When you complete our contact, quote request, or service inquiry forms.

B. Direct Communications

When you contact us by telephone, email, SMS, or another supported communication channel.

C. Digital Advertising and Lead Forms

When you voluntarily submit an inquiry through an advertising campaign, social media lead form, or other online marketing channel operated by us.

D. Events and Direct Marketing

When you voluntarily provide information during an in-person event, community outreach activity, or authorized marketing interaction.

E. Website Technologies

Through cookies, analytics tools, and other website technologies that are enabled on our site.

F. Service Providers

When third-party service providers return information necessary to address a request you have initiated, where permitted by applicable law.

5. How We Use Your Information

We may use personal information for legitimate business activities and purposes permitted by applicable law, including:

Responding to customer inquiries and service requests.
Providing information about internet, insurance, or marketing services.
Assisting customers with requested service comparisons.
Evaluating internet service availability based on a provided address.
Facilitating customer-requested referrals or applications with relevant service providers.
Communicating appointment confirmations and service-related updates.
Responding to requests for customer support.
Maintaining customer inquiry and communication records.
Improving website functionality and customer experience.
Analyzing website performance and marketing effectiveness.
Protecting against fraudulent activity and unauthorized website access.
Meeting applicable legal, regulatory, and contractual obligations.
Sending promotional communications where appropriate consent or another lawful basis exists.

We aim to use personal information only for purposes that are reasonably related to the circumstances in which it was collected or otherwise permitted by law.

6. Internet and Insurance Service Providers

Pinacle Marketing may assist customers in exploring services offered by independent internet service providers and insurance companies.

Internet providers discussed through our services may include:

AT&T
Frontier
Kinetic
Verizon
EarthLink
Brightspeed
Optimum

Insurance services may include life insurance, annuities, motor vehicle insurance, and other available insurance products.

When you specifically request a quote, application, availability check, or assistance involving a third-party provider, we may disclose relevant inquiry information to that provider or an appropriately authorized intermediary when reasonably necessary to fulfill your request and where permitted by applicable law.

The information disclosed may include your name, contact details, service location, requested service, and other relevant information.

Such providers may process information under their own privacy notices and applicable legal requirements.

We encourage you to review the privacy policies of the providers with whom you choose to proceed.

The inclusion of a provider name on our website does not necessarily indicate a direct partnership, endorsement, or authorized-dealer relationship.

7. SMS Messaging and Mobile Privacy

Pinacle Marketing may use SMS text messaging to communicate with customers and prospective customers who have provided the necessary consent or otherwise initiated communications permitted by law.

7.1 Types of SMS Communications

Depending on the communication program and your consent, messages may include:

Customer Support

Responses to customer inquiries
Requested callbacks
Customer assistance
Service-related follow-ups

Service Notifications

Appointment reminders
Order or application status notifications
Requested service updates
Account-related notifications

Marketing and Promotional Messages

Internet service information
Available offers and promotions
Insurance service information
Marketing service announcements
Promotional campaigns and follow-ups

Marketing text messages are sent only when the appropriate consent has been obtained.

7.2 SMS Opt-In Consent

Customers may opt in to text messaging through supported channels, such as:

Website contact forms
Service inquiry forms
Digital lead forms
Event registration forms
Other documented consent processes

When marketing SMS consent is requested, the opt-in must be clear, voluntary, and separate from unrelated agreements.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Providing a phone number through a general inquiry form does not automatically authorize unrelated promotional text messages.

7.3 SMS Message Frequency

Message frequency may vary.

The number of messages depends on your specific inquiry, requested services, and any messaging programs to which you have subscribed.

7.4 Message and Data Rates

Message and data rates may apply.

Charges are determined by your mobile carrier and wireless service plan.

7.5 SMS Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any SMS message sent by Pinacle Marketing.

After opting out, you may receive a final confirmation message.

You will not receive additional messages from the applicable program unless you provide new consent or initiate another communication permitted by law.

7.6 SMS Assistance

For assistance, reply HELP to any SMS message or contact us directly.

Phone: +1 (800) 488-8014

Email: contact@ustxtraders.com

7.7 Mobile Information Sharing and Protection

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

All other categories of personal information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with third parties or affiliates for their marketing or promotional purposes.

We do not sell SMS opt-in consent information.

Mobile information may be processed by messaging platforms and service providers acting on our behalf solely as necessary to deliver authorized communications, manage messaging preferences, maintain program operations, or comply with applicable law.

Such processing does not authorize those service providers to use your mobile opt-in information for their own independent marketing campaigns.

Any information you separately authorize us to transmit as part of a specific service request will be handled according to the relevant request, applicable privacy requirements, and the disclosures presented to you.

7.8 SMS Security

We strive to use reasonable administrative and technical safeguards to protect messaging-related information.

However, ordinary SMS communications may not be encrypted end-to-end and should not be used to transmit highly sensitive personal, financial, or medical information.

8. Email Communications and Marketing Preferences

We may communicate with you by email to:

Respond to inquiries.
Provide requested service information.
Send appointment or service-related updates.
Provide customer support.
Share business or promotional information where permitted by law.

Where required, marketing emails will include an unsubscribe method.

You may opt out of marketing emails by following the unsubscribe instructions in the message or contacting us at:

contact@ustxtraders.com

Opting out of promotional communications does not necessarily prevent us from responding to inquiries you initiate or sending other legally permitted service-related communications.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, improve performance, and understand website activity.

Cookies are small data files placed on your device when you visit a website.

Depending on our website configuration, we may use the following categories.

9.1 Essential Cookies

These support core website functions, such as security, navigation, and basic operation.

9.2 Performance and Analytics Cookies

These may help us understand visitor activity, page performance, and website usage trends.

9.3 Functional Cookies

These may remember preferences or support enhanced website functionality.

9.4 Advertising and Marketing Cookies

Where enabled and legally permitted, these may help measure advertising performance, understand campaign activity, or deliver more relevant advertisements.

Our website may use services provided by platforms such as Wix, Google, Meta, or other technology providers, depending on the tools actually enabled.

Managing Cookies

You may be able to manage certain cookies through:

Your browser settings.
Available website cookie preference controls.
Applicable third-party advertising settings.
Other privacy controls required by law.

Disabling certain cookies may affect website functionality.

Where required by applicable law, we will request consent before using nonessential cookies or similar tracking technologies.

10. Website Hosting and Third-Party Technology

Our website may be developed and hosted using Wix.

Wix and other technology service providers may process information as necessary to support website functionality, hosting, security, form submissions, analytics, and related services.

Depending on our website setup, we may also use third-party tools for:

Customer relationship management
Lead management
Email delivery
SMS messaging
Website analytics
Advertising campaign measurement
Contact forms
Business communications
Security and technical support

These service providers may access information only as appropriate to the services they perform and subject to applicable contractual or legal obligations.

We strive to select service providers with appropriate privacy and security practices.

11. How We Share Personal Information

We may disclose personal information in the following circumstances, subject to applicable law.

A. At Your Direction

When you request that we help facilitate an internet service inquiry, insurance quote, application, or other service involving a provider.

B. Business Service Providers

With companies that provide website hosting, communications, customer support technology, CRM systems, analytics, or other operational services on our behalf.

C. Legal and Regulatory Requirements

When disclosure is required by applicable law, legal process, court order, or lawful regulatory request.

D. Protection of Rights and Security

When reasonably necessary to investigate fraud, protect website security, enforce lawful rights, or address threats to individuals or systems.

E. Business Transactions

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, personal information may be transferred as permitted by law and subject to applicable privacy obligations.

F. With Your Consent

When you authorize a specific disclosure for a stated purpose.

Important: Mobile phone numbers and SMS opt-in consent data are not shared with third parties or affiliates for their independent marketing or promotional purposes.

We do not authorize vendors processing our messaging consent information on our behalf to use that information for unrelated advertising.

Any other advertising-related disclosure of personal information, if applicable, will be subject to applicable privacy law, notice, consent, and opt-out requirements.

12. Information Security

We recognize the importance of protecting personal information.

We strive to implement reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle.

These measures may include:

Access controls for business systems.
Account authentication.
Restricted access to customer information.
Secure website connections where supported.
Vendor security reviews.
Appropriate employee access practices.
Measures intended to detect or prevent unauthorized activity.

Although we make reasonable efforts to protect information, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

We cannot guarantee absolute security.

If you believe your information has been improperly accessed or disclosed, please contact us promptly.

13. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Retention periods may depend on:

The nature of your inquiry.
The services requested.
Applicable contractual requirements.
Insurance or telecommunications recordkeeping obligations.
Legal and regulatory requirements.
Consent and communication records.
Security and fraud prevention needs.
The establishment, exercise, or defense of legal claims.

When information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or securely retain it where legally required.

A request to delete information may be subject to lawful recordkeeping obligations and other applicable exceptions.

14. Your Privacy Rights and Choices

Depending on your state of residence and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include the ability to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Request information about certain disclosures.
Opt out of certain uses of personal information for targeted advertising, sale, or profiling, where applicable.
Withdraw consent for certain optional processing activities.
Opt out of promotional communications.
Appeal certain privacy-rights request decisions where required by law.

These rights are not absolute and may be subject to verification, eligibility requirements, legal exceptions, or statutory limitations.

Exercising Your Rights

To submit a privacy-related request, contact:

Email: contact@ustxtraders.com

Phone: +1 (800) 488-8014

Subject: Privacy Rights Request

Please provide enough information for us to understand your request.

We may request reasonable information to verify your identity before processing requests involving access, correction, or deletion.

We will not require unnecessary sensitive personal information solely to process a general privacy inquiry.

We will respond in accordance with applicable legal requirements.

We will not unlawfully discriminate against individuals for exercising privacy rights.

15. State-Specific Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

These may include rights concerning access, correction, deletion, data portability, targeted advertising, or particular disclosures of personal information.

The rights available depend on the applicable law, the nature of our processing, and whether that law applies to our business.

For example, California residents may have rights under the California Consumer Privacy Act, as amended, where applicable.

Other states may provide comparable privacy protections.

If applicable law requires additional notices, methods for opting out, or specific procedures, we will provide them as required.

We will also honor legally recognized opt-out preference signals where required by applicable law and where the relevant technologies are used.

16. Children's Privacy

Our website and services are generally intended for adults and individuals legally authorized to inquire about the services we provide.

We do not knowingly collect personal information directly from children under the age of 13 through our general website services.

If we become aware that personal information was collected from a child in violation of applicable law, we will take appropriate steps to address the situation, including deletion where required.

Parents or legal guardians who believe a child has submitted personal information may contact us at:

contact@ustxtraders.com

17. Third-Party Websites and External Links

Our website may contain links to third-party websites, including internet providers, insurance carriers, advertising platforms, social media services, and other independent organizations.

These websites operate under their own privacy policies and terms.

We are not responsible for the privacy practices, security standards, or content of websites that we do not operate or control.

We encourage visitors to review the privacy notices of third-party websites before providing personal information.

18. International Visitors and Data Processing

Our services are primarily directed toward customers and businesses in the United States.

If you access our website from another country, information may be processed or stored in the United States or other locations where our website hosting or service providers operate.

Privacy laws and protections may differ between jurisdictions.

Where applicable, international transfers of personal information will be handled according to relevant legal requirements.

19. Do Not Track and Privacy Preferences

Some browsers offer a "Do Not Track" setting, and certain systems support other privacy preference signals.

The manner in which our website responds to these signals may depend on the technologies configured on the website and applicable legal requirements.

Where legally required, we will honor recognized opt-out preference signals for covered data processing activities.

You may also use available cookie controls and contact us regarding applicable privacy choices.

20. Accuracy and Updates to Personal Information

We encourage customers to provide accurate and current contact information.

If your contact information changes, you may request an update by contacting our team.

Where applicable, we will take reasonable steps to correct inaccurate information in our systems.

We may need to retain certain historical records where required by law or necessary for legitimate business purposes.

21. Customer Communications and Records

To maintain accurate service records and assist with customer requests, we may maintain records of business communications.

Depending on the communication channel and applicable notice or consent requirements, these records may include:

Emails.
Text message histories.
Contact form submissions.
Customer support correspondence.
Notes regarding service inquiries.
Appointment or callback records.
Call records or recordings, where lawfully made and appropriate notice or consent has been obtained.

These records may be used for customer service, quality assurance, compliance, dispute resolution, and other permitted business purposes.

Access to communication records should be limited to authorized personnel and service providers with a legitimate business need.

22. Sensitive Personal Information

We recognize that certain categories of personal information require additional care.

We do not ask visitors to enter highly sensitive personal information into general website inquiry forms.

If a service requires additional personal, financial, identity, or health-related information, the relevant information should be collected only through an authorized process with appropriate safeguards and disclosures.

Information collected for insurance eligibility or underwriting may be subject to additional legal protections and the privacy notices of the insurance carrier or licensed agency handling the application.

This Privacy Policy does not itself establish that all information handled by the Company is subject to HIPAA or any particular industry-specific privacy regulation.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Business operations.
Website functionality.
Service offerings.
Information collection practices.
Communication programs.
Applicable privacy laws.
Technology and service providers.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.

Where legally required, we will provide additional notice or obtain consent before implementing material changes in how personal information is processed.

We encourage you to review this Privacy Policy periodically.

24. Related Policies

Please review our related policies for additional information about using our website and contacting our business.

Terms & Conditions:

Accessibility Statement:
These documents provide additional information about website usage, communications, and accessibility assistance.

25. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, want to update your information, or need assistance with communication preferences, please contact:

USTX Traders Inc
DBA: Pinacle Marketing

Mailing Address:
9950 Westpark Dr, Suite 410
Houston, TX 77063
United States

Telephone: +1 (800) 488-8014

Email: contact@ustxtraders.com

Privacy Inquiry Subject:
Privacy Policy / Personal Information Request

We value your privacy and are committed to handling personal information with care, transparency, and professionalism.